Reference

RAJAX Terms & Conditions for Your Account

RAJAX Terms & Conditions explain how you open, use and protect your account, including wallet checks for DANA and QRIS.

Account eligibilityWallet verificationLocal access rulesData and cookies

DANA, QRIS and Access Rules

RAJAX Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions form the agreement between you and RAJAX when you open an account. You must provide accurate account details, complete the requested phone verification and keep your login details private. Access depends on local law, and we may restrict account use when legal

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or security requirements call for it. Payment names shown in the cashier, including DANA, OVO, GoPay, QRIS, bank transfer and virtual account, describe available routes rather than changing these rules. The wallet or bank account used should belong to you, and a payment receipt may be
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requested when a status needs checking. We can pause an account while identity, payment ownership or unusual activity is checked. The current wording applies alongside any specific notice shown before an account action. If a later policy update changes your obligations, we will place the revised
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wording where you can read it before continuing.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP PATHS

Get Help With Account Terms

A clear contact path matters when a Terms & Conditions question affects your account or wallet status.

Account access If your phone verification or login step stalls, contact support from the account help path and quote the exact message shown. We will explain which Terms & Conditions step applies.

Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment reference and receipt through the support route. We can check whether the account action is waiting for confirmation.

Policy requests Ask us to clarify a clause, request a copy of your account data or raise a correction through support. Include your registered contact so we can verify the request.

DATA PRACTICE

How We Apply These Terms

We apply the Terms & Conditions through practical account controls rather than hidden steps. Phone verification connects the account to a contact route, payment checks help match wallet ownership, and access records…

Account data

We use the details you submit, such as your phone number and payment reference, to create the account, check actions and answer policy requests. We do not need your password for support.

Cookies

Cookies may keep your session and policy choices working between pages. Your browser settings control cookie removal, although clearing them can require another login or phone verification.

Login security

Keep your phone, password and verification messages private. If another person may have accessed the account, contact support promptly so we can review the account state.

Payment checks

A DANA, OVO, GoPay, QRIS or bank transfer receipt may be used to match a payment action with your account. We may pause processing until that match is clear.

Data retention

We retain account and payment records for the period needed to operate the account, resolve disputes and meet applicable legal duties. Ask support what record relates to your request.

Change requests

You can request correction of inaccurate account details or ask what data is held about you. We verify the request through your registered contact before making an account change.

Terms & Conditions Questions Answered

These Terms & Conditions answers cover the account steps people usually check before opening access from Indonesia. We address eligibility, payments, personal data, cookies and contact routes in plain language. If your situation is not covered, use the support path inside your account and quote the clause or screen that raised your question.

You can read the Terms & Conditions on this policy page before opening an account. We also show relevant wording near account, wallet or verification steps when a specific rule affects that action.

Yes. Access depends on local law. You must also complete the account steps we request, including accurate details and phone verification, before account access can continue where local law permits.

The Terms & Conditions require payment details to match your account where checks are requested. DANA and QRIS receipts may help us confirm ownership or resolve a pending payment status.

OVO and GoPay may appear as available payment routes for your account. Their use remains subject to the displayed cashier steps, ownership checks and the access rules in these Terms & Conditions.

Contact support through the account help path and state which detail is inaccurate. We verify the request through your registered phone or contact route before changing the account record.

Cookies can support session continuity and remember policy choices. You can manage them in your browser, but removing them may sign you out or require phone verification again.

Yes, an account action may pause while we check a payment receipt, wallet ownership, identity detail or unusual activity. Support can explain the relevant Terms & Conditions step after verification.

RAJAX Terms & Conditions for Your Account

Get Help With Account Terms

How We Apply These Terms

Account data

Cookies

Login security

Payment checks

Data retention

Change requests

Terms & Conditions Questions Answered

01 Where can I read RAJAX Terms & Conditions?

02 Does RAJAX access depend on local law?

03 What do the Terms & Conditions say about DANA and QRIS?

04 Can I use OVO or GoPay under these terms?

05 How do I request a correction to my account data?

06 How are cookies handled under RAJAX Terms & Conditions?

07 Can RAJAX pause my account while checking a payment?

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